Kreative WordPress Support Company
Giving Entrepreneurs The Most Compelling WordPress Experience Ever
A Bit of History
November 1, 2016
Getting Started
Pankaj started Kreativo Pro with a goal in mind: “To Give Entrepreneurs The Most Compelling Internet Marketing Experience Ever”
November 17, 2016
The Art of The Deal
Gods listened to the calls of the young Company and we got our first Local client. Started providing 60 seconds communication time. HTML, CSS, JS, PHP and WordPress support started.
February 5, 2017
Taking a Pause
Due to limited time availability, Pankaj had to put new clients on hold so he could focus on his college studies and provide better support to already 6 clients.
June 1, 2017
The Art of Comeback
After finishing college and getting SEO & WordPress skills up on new level. We opened our doors again for New Customers and decided to specialize in WordPress only.
July 5, 2017
Turning International
As skills in WordPress grew further and further, we decided to turn international and got more involved with WordPress community. Also started editing plugins.
September 10, 2017
Mission Changed
Now the mission had evolved and is: “To Give Entrepreneurs The Most Compelling WordPress Experience Ever“
December 18, 2017
Overloaded by Work
As more and more WordPress jobs started coming, Pankaj started interviewing candidates for Management team and Development team.
January 14, 2018
Got First WordPress Developer
Rishi joined Kreativo Pro as first developer and helped building systems for development team. Documentation of common WP errors started here.
March 24, 2018
Got First Support Specialist
Manvendra joined Kreativo Pro team as our first Customer Support Specialist. The growth became steady and we focused on providing even faster communication and quality work.
December 8, 2018
Published Our First Plugin
For the first time in years, we started hosting our secret plugins on WordPress.org The focus was always on “Speed and Security”. Active Installations of our plugins started growing.
June 23, 2019
Serious Systemization
We stopped taking new clients again and worked on getting standard systems for Communication, Operations and Customer Support. Then staff training went on for two months.
January 2, 2020
Time to Grow Further, Together
We opened our doors again for new customers this year. The goal was to help 1 million WordPress users in 2020 with our Blog, YouTube, Plugins and Email Newsletter.
March 20, 2020
Covid-19 Pandemic
We all stood together in these tough times. We started working from homes and worked in only one shift. We also donated money to the needful and in government funds.
March 10, 2021
Growing the Kreativo Pro Team
After the First Wave of Covid was over, we started hiring in March 2021. We added four more team members so we could provide better and faster support to our valued customers.
Our Values
5 Star Customer Service
We go the extra mile to keep you happy. If something goes wrong in site, we are there for you and we are just 60 seconds away.
Code Quality
We keep Speed, Security and Conflicts in mind when writing codes. This ensures that you get desired effects without harms.
Professionalism
"Please" and "Thank You" are built-in phrases in our communication. We always keep positive and constructive attitude.
Double-Check Everything
We double-check sites when taking work. We double-check sites when finishing work. We double-check mails before sending.
Innovation
We keep improving our systems and communication. We have also invented a lot of solutions to help WordPress Community.
Honesty
If it can't be done, we'll say so. If we are overloaded, we'll say so. But we won't waste your time and trust by lying anywhere.
Speed
We reply all messages within 60 seconds. We finish most jobs in 4-8 hours. Speed of work matters in today's fast-paced world.
Fun
We keep communication light and fun. You'll be happy to talk to us and we make efforts to learn new jokes here and there all the time.
Boldness
We experiment and take risks where needed. If something obvious needs fixing, we just fix it. Risks bring huge rewards when done right.