Kreative WordPress Support Company

Giving Entrepreneurs The Most Compelling WordPress Experience Ever

A Bit of History

November 1, 2016

Getting Started

Pankaj started Kreativo Pro with a goal in mind: “To Give Entrepreneurs The Most Compelling Internet Marketing Experience Ever”

November 1, 2016

November 17, 2016

The Art of The Deal

Gods listened to the calls of the young Company and we got our first Local client. Started providing 60 seconds communication time. HTML, CSS, JS, PHP and WordPress support started.

November 17, 2016

February 5, 2017

Taking a Pause

Due to limited time availability, Pankaj had to put new clients on hold so he could focus on his college studies and provide better support to already 6 clients.

February 5, 2017

June 1, 2017

The Art of Comeback

After finishing college and getting SEO & WordPress skills up on new level. We opened our doors again for New Customers and decided to specialize in WordPress only.

June 1, 2017

July 5, 2017

Turning International

As skills in WordPress grew further and further, we decided to turn international and got more involved with WordPress community. Also started editing plugins.

July 5, 2017

September 10, 2017

Mission Changed

Now the mission had evolved and is: “To Give Entrepreneurs The Most Compelling WordPress Experience Ever“

September 10, 2017

December 18, 2017

Overloaded by Work

As more and more WordPress jobs started coming, Pankaj started interviewing candidates for Management team and Development team.

December 18, 2017

January 14, 2018

Got First WordPress Developer

Rishi joined Kreativo Pro as first developer and helped building systems for development team. Documentation of common WP errors started here.

January 14, 2018

March 24, 2018

Got First Support Specialist

Manvendra joined Kreativo Pro team as our first Customer Support Specialist. The growth became steady and we focused on providing even faster communication and quality work.

March 24, 2018

December 8, 2018

Published Our First Plugin

For the first time in years, we started hosting our secret plugins on WordPress.org The focus was always on “Speed and Security”. Active Installations of our plugins started growing.

December 8, 2018

June 23, 2019

Serious Systemization

We stopped taking new clients again and worked on getting standard systems for Communication, Operations and Customer Support. Then staff training went on for two months.

June 23, 2019

January 2, 2020

Time to Grow Further, Together

We opened our doors again for new customers this year. The goal was to help 1 million WordPress users in 2020 with our Blog, YouTube, Plugins and Email Newsletter.

January 2, 2020

March 20, 2020

Covid-19 Pandemic

We all stood together in these tough times. We started working from homes and worked in only one shift. We also donated money to the needful and in government funds.

March 20, 2020

March 10, 2021

Growing the Kreativo Pro Team

After the First Wave of Covid was over, we started hiring in March 2021. We added four more team members so we could provide better and faster support to our valued customers.

March 10, 2021

Our Values

5 Star Customer Service

We go the extra mile to keep you happy. If something goes wrong in site, we are there for you and we are just 60 seconds away.

Code Quality

We keep Speed, Security and Conflicts in mind when writing codes. This ensures that you get desired effects without harms.

Professionalism

"Please" and "Thank You" are built-in phrases in our communication. We always keep positive and constructive attitude.

Double-Check Everything

We double-check sites when taking work. We double-check sites when finishing work. We double-check mails before sending.

Innovation

We keep improving our systems and communication. We have also invented a lot of solutions to help WordPress Community.

Honesty

If it can't be done, we'll say so. If we are overloaded, we'll say so. But we won't waste your time and trust by lying anywhere.

Speed

We reply all messages within 60 seconds. We finish most jobs in 4-8 hours. Speed of work matters in today's fast-paced world.

Fun

We keep communication light and fun. You'll be happy to talk to us and we make efforts to learn new jokes here and there all the time.

Boldness

We experiment and take risks where needed. If something obvious needs fixing, we just fix it. Risks bring huge rewards when done right.

Get WordPress Tips, Codes & Case Studies